Support

Warranty Information

12-Month Limited Warranty

Every Framecraft trailer comes with a 12-month limited warranty covering defects in materials and workmanship from the date of purchase.

Coverage applies to the original purchaser, is non-transferable, and requires proof of purchase. Component manufacturers may provide separate warranties.

What's Covered

  • Frame structural defects
  • Manufacturer-installed suspension components (Dexter warranty applies where relevant)
  • Welding and fabrication defects
  • Hardware and fastener failures
  • Electrical system defects (where applicable)

What's Not Covered

  • Normal wear and tear
  • Damage from accidents, misuse, or overloading
  • Modifications made after purchase
  • Cosmetic damage (scratches, dents)
  • Damage from improper maintenance

Filing a Claim

To file a warranty claim, contact us with:

  • Your trailer VIN
  • Proof of purchase
  • Purchase date
  • Description of the issue
  • Photos of the problem
  • Best contact information