Support
Warranty Information
12-Month Limited Warranty
Every Framecraft trailer comes with a 12-month limited warranty covering defects in materials and workmanship from the date of purchase.
Coverage applies to the original purchaser, is non-transferable, and requires proof of purchase. Component manufacturers may provide separate warranties.
What's Covered
- Frame structural defects
- Manufacturer-installed suspension components (Dexter warranty applies where relevant)
- Welding and fabrication defects
- Hardware and fastener failures
- Electrical system defects (where applicable)
What's Not Covered
- Normal wear and tear
- Damage from accidents, misuse, or overloading
- Modifications made after purchase
- Cosmetic damage (scratches, dents)
- Damage from improper maintenance
Filing a Claim
To file a warranty claim, contact us with:
- Your trailer VIN
- Proof of purchase
- Purchase date
- Description of the issue
- Photos of the problem
- Best contact information